Provider Name: HAVENWOOD-HERITAGE HEIGHTS
Address: 33 CHRISTIAN AVENUE, CONCORD, NH 03301
Phone: (603) 224-5363
County: Merrimack (060)
Ownership Type: Non profit - Corporation
Certified Beds: 70
Average Residents Per Day: 58.9 ()
Provider Type: Medicare and Medicaid, Resides in Hospital: No
Legal Business Name: UNITED CHURCH OF CHRIST RETIREMENT COMMUNITY INC
First Approved Date: July 8, 1969
Affiliated Entity: ()
Retirement Community: Y, Special Focus Status:
Ownership Change in Last 12 Months: N
Resident Family Council: Resident
Sprinkler System Status: Yes
Overall Rating: 5 ()
Health Inspection Rating: 4 ()
QM Rating: 3 ()
Long Stay QM Rating: 3 ()
Short Stay QM Rating: 3 ()
Staffing Rating: 5 ()
Staffing Report Note:
PT Staffing Note:
Nurse Aide Staff Hours Per Day, per resident: 3.47340, LPN Staff Hours Per Day: 0.9609, RN Staff Hours Per Day: 0.9763, Licensed Staff Hours Per Day: 1.9373
Total Nurse Staff Hours Per Day, per resident: 5.41072
Weekend Nurse Staff Hours: 5.16823, Weekend RN Staff Hours: 0.7235
PT Staff Hours Per Day, per resident: 0.1600
Nurse Staff Turnover: 46.1, Nurse Turnover Note:
RN Turnover: 33.3, RN Turnover Note:
Admin Left Number: 0, Admin Turnover Note:
Case Mix Nurse Aide Hours Per Day, per resident: 1.8767, Case Mix LPN Hours Per Day: 0.6055, Case Mix RN Hours Per Day: 0.2719
Adjusted Nurse Aide Hours Per Day, per resident: 3.77054, Adjusted LPN Hours Per Day: 1.1711, Adjusted RN Hours Per Day: 1.3528
Total Adjusted Nurse Hours Per Day, per resident: 6.19228
Adjusted Weekend Nurse Hours Per Day, per resident: 5.91477
Health Survey Dates and Scores: Cycle 1: 2023-02-02 (Score: 4), Cycle 2: 2022-02-24 (Score: 20), Cycle 3: 2021-02-25 (Score: 0)
Total Weighted Health Score: 8.667
Reported Incidents: 0, Substantiated Complaints: 0
Infection Control Citations: 0
Fines and Penalties: Number of Fines: 0, Total Fines in Dollars: 0.00, Payment Denials Number: 0, Total Penalties Number: 0
Location and GPS: 33 CHRISTIAN AVENUE,CONCORD,NH,03301 (43.2172, -71.512)
Process Date: 2024-03-01
Each record details specific health deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:
Type: Health, Deficiency: Ensure services provided by the nursing facility meet professional standards of quality.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-03-08
Type: Health, Deficiency: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2022-03-25
Type: Health, Deficiency: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2022-03-25
Type: Health, Deficiency: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2022-03-25
Type: Health, Deficiency: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2022-03-25
Each record details specific fire safety deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:
Type: Fire Safety, Tag: 0325, Version: New
Description: Have properly installed hallway dispensers for alcohol-based hand rub.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-03-28
Type: Fire Safety, Tag: 0351, Version: New
Description: Install an approved automatic sprinkler system.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-03-28
Type: Fire Safety, Tag: 0918, Version: New
Description: Have generator or other power source capable of supplying service within 10 seconds.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-03-28
Type: Fire Safety, Tag: 0223, Version: New
Description: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity: C - Level 1: No actual harm with potential for minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2021-04-19