Provider Name: HOLY CROSS HEALTH CENTER
Address: 357 ISLAND POND ROAD, MANCHESTER, NH 03109
Phone: (603) 628-3550
County: Hillsborough (050)
Ownership Type: Non profit - Church related
Certified Beds: 40
Average Residents Per Day: 21.6 ()
Provider Type: Medicare and Medicaid, Resides in Hospital: No
Legal Business Name: HOLY CROSS HEALTH CENTER INC
First Approved Date: March 15, 1996
Affiliated Entity: ()
Retirement Community: N, Special Focus Status:
Ownership Change in Last 12 Months: N
Resident Family Council: Resident
Sprinkler System Status: Yes
Overall Rating: 4 ()
Health Inspection Rating: 3 ()
QM Rating: 2 ()
Long Stay QM Rating: 2 ()
Short Stay QM Rating: (2)
Staffing Rating: 5 ()
Staffing Report Note:
PT Staffing Note:
Nurse Aide Staff Hours Per Day, per resident: 3.85816, LPN Staff Hours Per Day: 0.8988, RN Staff Hours Per Day: 0.8168, Licensed Staff Hours Per Day: 1.7156
Total Nurse Staff Hours Per Day, per resident: 5.57384
Weekend Nurse Staff Hours: 4.71637, Weekend RN Staff Hours: 0.5306
PT Staff Hours Per Day, per resident: 0.1716
Nurse Staff Turnover: 40.5, Nurse Turnover Note:
RN Turnover: 20.0, RN Turnover Note:
Admin Left Number: 1, Admin Turnover Note:
Case Mix Nurse Aide Hours Per Day, per resident: 1.9034, Case Mix LPN Hours Per Day: 0.6475, Case Mix RN Hours Per Day: 0.3140
Adjusted Nurse Aide Hours Per Day, per resident: 4.12931, Adjusted LPN Hours Per Day: 1.0243, Adjusted RN Hours Per Day: 0.9801
Total Adjusted Nurse Hours Per Day, per resident: 6.13216
Adjusted Weekend Nurse Hours Per Day, per resident: 5.18879
Health Survey Dates and Scores: Cycle 1: 2023-01-26 (Score: 16), Cycle 2: 2022-02-03 (Score: 12), Cycle 3: 2021-01-21 (Score: 12)
Total Weighted Health Score: 14.000
Reported Incidents: 0, Substantiated Complaints: 0
Infection Control Citations:
Fines and Penalties: Number of Fines: 1, Total Fines in Dollars: 657.80, Payment Denials Number: 0, Total Penalties Number: 1
Location and GPS: 357 ISLAND POND ROAD,MANCHESTER,NH,03109 (42.9721, -71.417)
Process Date: 2024-03-01
Each record details specific health deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:
Type: Health, Deficiency: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-04-05
Type: Health, Deficiency: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-02-23
Type: Health, Deficiency: Provide and implement an infection prevention and control program.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-03-06
Type: Health, Deficiency: Provide safe, appropriate pain management for a resident who requires such services.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2022-03-25
Type: Health, Deficiency: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2022-03-25
Type: Health, Deficiency: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2021-02-17
Type: Health, Deficiency: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2021-02-17
Each record details specific fire safety deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:
Type: Fire Safety, Tag: 0761, Version: New
Description: To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity: C - Level 1: No actual harm with potential for minimal harm. Plan of Correction required.
Corrected: Deficient, Provider has date of correction on 2023-02-16