WHISPERING PINES NURSING & REHAB CENTER Nursing Home


WHISPERING PINES NURSING & REHAB CENTER (CCN: 345348) is a For profit - Corporation facility located in FAYETTEVILLE, NC (28301). The facility has an overall rating of 4/5, health inspection rating of 4/5, and a staffing rating of 3/5. It offers 86 certified beds and maintains an average of 70.0 residents per day. The nursing staff includes Nurse Aides, LPNs, and RNs working 4.38431 total hours per resident per day. It has been certified since January 22, 1991 and the last listed health inspection was on October 14, 2022, The facility is located in Cumberland county and provides senior and nursing home care.

WHISPERING PINES NURSING & REHAB CENTER Summary


Patient Ratings
Please rate how you felt your loved one or yourself have been treated at Whispering Pines Nursing & Rehab Center below to help others make a more informed decision. Thank you.
Current Rating: Loading...

Provider Name: WHISPERING PINES NURSING & REHAB CENTER

Address: 523 COUNTRY CLUB DRIVE, FAYETTEVILLE, NC 28301

Phone: (910) 488-0711

County: Cumberland (250)

Ownership Type: For profit - Corporation

Certified Beds: 86

Average Residents Per Day: 70.0 ()

Provider Type: Medicare and Medicaid, Resides in Hospital: No

Legal Business Name: CUMBERLAND CARE, INC.

First Approved Date: January 22, 1991

Affiliated Entity: CENTURY CARE MANAGEMENT (131)

Retirement Community: N, Special Focus Status:

Ownership Change in Last 12 Months: N

Resident Family Council: Resident

Sprinkler System Status: Yes

Overall Rating: 4 ()

Health Inspection Rating: 4 ()

QM Rating: 2 ()

Long Stay QM Rating: 2 ()

Short Stay QM Rating: 3 ()

Staffing Rating: 3 ()

Staffing Report Note:

PT Staffing Note:

Nurse Aide Staff Hours Per Day, per resident: 3.03460, LPN Staff Hours Per Day: 0.9225, RN Staff Hours Per Day: 0.4271, Licensed Staff Hours Per Day: 1.3497

Total Nurse Staff Hours Per Day, per resident: 4.38431

Weekend Nurse Staff Hours: 3.77170, Weekend RN Staff Hours: 0.3251

PT Staff Hours Per Day, per resident: 0.0559

Nurse Staff Turnover: 41.2, Nurse Turnover Note:

RN Turnover: 14.3, RN Turnover Note:

Admin Left Number: , Admin Turnover Note: 6

Case Mix Nurse Aide Hours Per Day, per resident: 2.1813, Case Mix LPN Hours Per Day: 0.8914, Case Mix RN Hours Per Day: 0.4926

Adjusted Nurse Aide Hours Per Day, per resident: 2.83412, Adjusted LPN Hours Per Day: 0.7637, Adjusted RN Hours Per Day: 0.3266

Total Adjusted Nurse Hours Per Day, per resident: 3.87589

Adjusted Weekend Nurse Hours Per Day, per resident: 3.33432

Health Survey Dates and Scores: Cycle 1: 2022-10-14 (Score: 4), Cycle 2: 2021-10-15 (Score: 16), Cycle 3: 2019-06-21 (Score: 16)

Total Weighted Health Score: 10.000

Reported Incidents: 0, Substantiated Complaints: 2

Infection Control Citations: 0

Fines and Penalties: Number of Fines: 0, Total Fines in Dollars: 0.00, Payment Denials Number: 0, Total Penalties Number: 0

Location and GPS: 523 COUNTRY CLUB DRIVE,FAYETTEVILLE,NC,28301 (35.1042, -78.887)

Process Date: 2024-03-01


Health Inspection Citations Details

Each record details specific health deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:

Citation on 2022-10-14

Type: Health, Deficiency: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-10-28

Citation on 2022-08-18

Type: Health, Deficiency: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-10-14

Citation on 2022-08-18

Type: Health, Deficiency: Provide or obtain dental services for each resident.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-10-14

Citation on 2021-10-15

Type: Health, Deficiency: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-12

Citation on 2019-06-21

Type: Health, Deficiency: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2019-07-10

Citation on 2019-06-21

Type: Health, Deficiency: Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2019-07-10

Citation on 2019-06-21

Type: Health, Deficiency: Ensure each resident receives an accurate assessment.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2019-07-10

Citation on 2019-06-21

Type: Health, Deficiency: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2019-07-10


Fire Safety Citations Details

Each record details specific fire safety deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:

Citation on 2021-11-04

Type: Fire Safety, Tag: 0211, Version: New

Description: Keep aisles, corridors, and exits free of obstruction in case of emergency.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-22

Citation on 2021-11-04

Type: Fire Safety, Tag: 0918, Version: New

Description: Have generator or other power source capable of supplying service within 10 seconds.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-22

Citation on 2019-07-30

Type: Fire Safety, Tag: 0361, Version: New

Description: Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2019-08-30

Citation on 2019-07-30

Type: Fire Safety, Tag: 0918, Version: New

Description: Have generator or other power source capable of supplying service within 10 seconds.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2019-08-30

Citation on 2018-08-09

Type: Fire Safety, Tag: 0223, Version: New

Description: Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2018-08-31

Citation on 2018-08-09

Type: Fire Safety, Tag: 0352, Version: New

Description: Properly install and monitor supervisory attachments on automatic sprinkler systems.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2018-08-31

Citation on 2018-08-09

Type: Fire Safety, Tag: 0918, Version: New

Description: Have generator or other power source capable of supplying service within 10 seconds.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2018-08-31

Citation on 2018-08-09

Type: Fire Safety, Tag: 0919, Version: New

Description: Meet requirements for the use of electrical equipment.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2018-08-31