WILORA LAKE HEALTHCARE CENTER Nursing Home


WILORA LAKE HEALTHCARE CENTER (CCN: 345473) is a For profit - Corporation facility located in CHARLOTTE, NC (28212). The facility has an overall rating of 3/5, health inspection rating of 4/5, and a staffing rating of 1/5. It offers 70 certified beds and maintains an average of 64.8 residents per day. The nursing staff includes Nurse Aides, LPNs, and RNs working 2.83165 total hours per resident per day. It has been certified since September 26, 1995 and the last listed health inspection was on November 9, 2023, The facility is located in Mecklenburg county and provides senior and nursing home care.

WILORA LAKE HEALTHCARE CENTER Summary


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Provider Name: WILORA LAKE HEALTHCARE CENTER

Address: 6001 WILORA LAKE ROAD, CHARLOTTE, NC 28212

Phone: (704) 563-2922

County: Mecklenburg (590)

Ownership Type: For profit - Corporation

Certified Beds: 70

Average Residents Per Day: 64.8 ()

Provider Type: Medicare and Medicaid, Resides in Hospital: No

Legal Business Name: WILORA LAKE HEALTHCARE, LLC

First Approved Date: September 26, 1995

Affiliated Entity: CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE (158)

Retirement Community: N, Special Focus Status:

Ownership Change in Last 12 Months: N

Resident Family Council: Resident

Sprinkler System Status: Yes

Overall Rating: 3 ()

Health Inspection Rating: 4 ()

QM Rating: 4 ()

Long Stay QM Rating: 5 ()

Short Stay QM Rating: 3 ()

Staffing Rating: 1 ()

Staffing Report Note:

PT Staffing Note:

Nurse Aide Staff Hours Per Day, per resident: 1.50994, LPN Staff Hours Per Day: 0.9940, RN Staff Hours Per Day: 0.3276, Licensed Staff Hours Per Day: 1.3217

Total Nurse Staff Hours Per Day, per resident: 2.83165

Weekend Nurse Staff Hours: 2.48466, Weekend RN Staff Hours: 0.2644

PT Staff Hours Per Day, per resident: 0.0327

Nurse Staff Turnover: 61.5, Nurse Turnover Note:

RN Turnover: 62.5, RN Turnover Note:

Admin Left Number: 0, Admin Turnover Note:

Case Mix Nurse Aide Hours Per Day, per resident: 1.9594, Case Mix LPN Hours Per Day: 0.8119, Case Mix RN Hours Per Day: 0.4423

Adjusted Nurse Aide Hours Per Day, per resident: 1.56991, Adjusted LPN Hours Per Day: 0.9035, Adjusted RN Hours Per Day: 0.2790

Total Adjusted Nurse Hours Per Day, per resident: 2.77730

Adjusted Weekend Nurse Hours Per Day, per resident: 2.43698

Health Survey Dates and Scores: Cycle 1: 2023-11-09 (Score: 0), Cycle 2: 2022-06-23 (Score: 16), Cycle 3: 2021-07-23 (Score: 44)

Total Weighted Health Score: 12.667

Reported Incidents: 0, Substantiated Complaints: 8

Infection Control Citations:

Fines and Penalties: Number of Fines: 1, Total Fines in Dollars: 14508.00, Payment Denials Number: 0, Total Penalties Number: 1

Location and GPS: 6001 WILORA LAKE ROAD,CHARLOTTE,NC,28212 (35.2106, -80.747)

Process Date: 2024-03-01


Health Inspection Citations Details

Each record details specific health deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:

Citation on 2022-06-23

Type: Health, Deficiency: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-07-14

Citation on 2022-06-23

Type: Health, Deficiency: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-07-14

Citation on 2021-07-23

Type: Health, Deficiency: Allow residents to self-administer drugs if determined clinically appropriate.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26

Citation on 2021-07-23

Type: Health, Deficiency: Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26

Citation on 2021-07-23

Type: Health, Deficiency: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26

Citation on 2021-07-23

Type: Health, Deficiency: Provide and implement an infection prevention and control program.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26

Citation on 2021-07-23

Type: Health, Deficiency: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Severity: B - Level 1: No actual harm with potential for minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26

Citation on 2021-07-23

Type: Health, Deficiency: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity: G - Level 3: Actual harm that is not immediate jeopardy. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26

Citation on 2021-07-23

Type: Health, Deficiency: Post nurse staffing information every day.

Severity: C - Level 1: No actual harm with potential for minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-08-26


Fire Safety Citations Details

Each record details specific fire safety deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:

Citation on 2023-12-07

Type: Fire Safety, Tag: 0222, Version: New

Description: Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has plan of correction on 2023-12-08

Citation on 2023-12-07

Type: Fire Safety, Tag: 0353, Version: New

Description: Inspect, test, and maintain automatic sprinkler systems.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has plan of correction on 2024-03-01

Citation on 2023-12-07

Type: Fire Safety, Tag: 0914, Version: New

Description: Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has plan of correction on 2024-01-21

Citation on 2023-12-07

Type: Fire Safety, Tag: 0918, Version: New

Description: Have generator or other power source capable of supplying service within 10 seconds.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has plan of correction on 2024-01-21

Citation on 2022-07-28

Type: Fire Safety, Tag: 0353, Version: New

Description: Inspect, test, and maintain automatic sprinkler systems.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-09-30

Citation on 2022-07-28

Type: Fire Safety, Tag: 0911, Version: New

Description: Meet requirements for the installation and maintenance of electrical systems.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2022-09-30

Citation on 2021-08-25

Type: Fire Safety, Tag: 0355, Version: New

Description: Properly select, install, inspect, or maintain portable fire extinguishes.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-09-13

Citation on 2021-08-25

Type: Fire Safety, Tag: 0918, Version: New

Description: Have generator or other power source capable of supplying service within 10 seconds.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-09-13