THE CONCIERGE Nursing Home


THE CONCIERGE (CCN: 676066) is a For profit - Partnership facility located in HOUSTON, TX (77077). The facility has an overall rating of 4/5, health inspection rating of 4/5, and a staffing rating of 3/5. It offers 114 certified beds and maintains an average of 75.0 residents per day. The nursing staff includes Nurse Aides, LPNs, and RNs working 3.86525 total hours per resident per day. It has been certified since October 5, 2005 and the last listed health inspection was on January 5, 2023, The facility is located in Harris county and provides senior and nursing home care.

THE CONCIERGE Summary


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Provider Name: THE CONCIERGE

Address: 2310 SOUTH ELDRIDGE PARKWAY, HOUSTON, TX 77077

Phone: (281) 558-3900

County: Harris (610)

Ownership Type: For profit - Partnership

Certified Beds: 114

Average Residents Per Day: 75.0 ()

Provider Type: Medicare and Medicaid, Resides in Hospital: No

Legal Business Name: CONCIERGE PARK LP

First Approved Date: October 5, 2005

Affiliated Entity: ()

Retirement Community: N, Special Focus Status:

Ownership Change in Last 12 Months: N

Resident Family Council: Resident

Sprinkler System Status: Yes

Overall Rating: 4 ()

Health Inspection Rating: 4 ()

QM Rating: 3 ()

Long Stay QM Rating: 4 ()

Short Stay QM Rating: 3 ()

Staffing Rating: 3 ()

Staffing Report Note:

PT Staffing Note:

Nurse Aide Staff Hours Per Day, per resident: 1.91306, LPN Staff Hours Per Day: 1.1069, RN Staff Hours Per Day: 0.8452, Licensed Staff Hours Per Day: 1.9521

Total Nurse Staff Hours Per Day, per resident: 3.86525

Weekend Nurse Staff Hours: 3.45716, Weekend RN Staff Hours: 0.5754

PT Staff Hours Per Day, per resident: 0.0000

Nurse Staff Turnover: 73.9, Nurse Turnover Note:

RN Turnover: 50.0, RN Turnover Note:

Admin Left Number: 1, Admin Turnover Note:

Case Mix Nurse Aide Hours Per Day, per resident: 2.1057, Case Mix LPN Hours Per Day: 0.8032, Case Mix RN Hours Per Day: 0.3863

Adjusted Nurse Aide Hours Per Day, per resident: 1.85086, Adjusted LPN Hours Per Day: 1.0169, Adjusted RN Hours Per Day: 0.8244

Total Adjusted Nurse Hours Per Day, per resident: 3.69720

Adjusted Weekend Nurse Hours Per Day, per resident: 3.30685

Health Survey Dates and Scores: Cycle 1: 2023-01-05 (Score: 12), Cycle 2: 2021-10-21 (Score: 4), Cycle 3: 2019-12-12 (Score: 60)

Total Weighted Health Score: 17.333

Reported Incidents: 1, Substantiated Complaints: 3

Infection Control Citations: 1

Fines and Penalties: Number of Fines: 8, Total Fines in Dollars: 67957.99, Payment Denials Number: 0, Total Penalties Number: 8

Location and GPS: 2310 SOUTH ELDRIDGE PARKWAY,HOUSTON,TX,77077 (29.7410, -95.624)

Process Date: 2024-03-01


Health Inspection Citations Details

Each record details specific health deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:

Citation on 2023-09-19

Type: Health, Deficiency: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2023-10-16

Citation on 2023-01-05

Type: Health, Deficiency: Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2023-02-05

Citation on 2021-10-21

Type: Health, Deficiency: Ensure medication error rates are not 5 percent or greater.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-30

Citation on 2021-08-25

Type: Health, Deficiency: Provide and implement an infection prevention and control program.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-10-01

Citation on 2019-12-12

Type: Health, Deficiency: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Ensure each resident receives an accurate assessment.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Assist a resident in gaining access to vision and hearing services.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Ensure each resident’s drug regimen must be free from unnecessary drugs.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14

Citation on 2019-12-12

Type: Health, Deficiency: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-14


Fire Safety Citations Details

Each record details specific fire safety deficiencies found during inspections, categorized by type, severity, and whether they were corrected. Below are the severity levels and their implications:

Citation on 2023-01-05

Type: Fire Safety, Tag: 0324, Version: New

Description: Provide properly protected cooking facilities.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2023-02-05

Citation on 2023-01-05

Type: Fire Safety, Tag: 0929, Version: New

Description: Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2023-02-05

Citation on 2021-10-21

Type: Fire Safety, Tag: 0324, Version: New

Description: Provide properly protected cooking facilities.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-19

Citation on 2021-10-21

Type: Fire Safety, Tag: 0345, Version: New

Description: Have approved installation, maintenance and testing program for fire alarm systems.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-14

Citation on 2021-10-21

Type: Fire Safety, Tag: 0353, Version: New

Description: Inspect, test, and maintain automatic sprinkler systems.

Severity: F - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-19

Citation on 2021-10-21

Type: Fire Safety, Tag: 0355, Version: New

Description: Properly select, install, inspect, or maintain portable fire extinguishes.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-11

Citation on 2021-10-21

Type: Fire Safety, Tag: 0372, Version: New

Description: Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2021-11-11

Citation on 2019-12-13

Type: Fire Safety, Tag: 0293, Version: New

Description: Have properly located and lighted "Exit" signs.

Severity: D - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-06

Citation on 2019-12-13

Type: Fire Safety, Tag: 0345, Version: New

Description: Have approved installation, maintenance and testing program for fire alarm systems.

Severity: E - Level 2: No actual harm with potential for more than minimal harm. Plan of Correction required.

Corrected: Deficient, Provider has date of correction on 2020-02-06